Right of withdrawal
Cancellation policy
Consumers have the following right of withdrawal if the contract was concluded exclusively using means of distance communication:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Bellona Cashmere & Horn GmbH, represented by Managing Director Tim Klein, Richard-Wagner-Weg 40, 64287 Darmstadt, Germany, Phone: +49 (0)6151 39463 40, Fax: +49 (0)6151 39463 44, Email: info@pashmina.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To:
Bellona Cashmere & Horn GmbH,
represented by the managing director, Tim Klein, MBA
Richard-Wagner-Weg 40
64287 Darmstadt
Telephone: +49 (0)6151 394 63 40
Fax: +49 (0)6151 394 63 44
Email: info@pashmina.de
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
____________________________________________________________________
Ordered on (*)/received on (*): ___________________________________________
Consumer name(s): ___________________________________________
Address of the consumer(s):
____________________________________________________________________
____________________________________________________________________
Date, signature of the consumer(s) (only for notifications on paper)
(*) Delete as appropriate.
